Fotosold

You will receive the images the next morning, between 5:00am-8:00am.

You will receive the images the next morning, between 5:00am-8:00am.

You will receive the images the next morning (if ordered on Saturday, then you will receive on Monday), between 5:00am-8:00am.

You will receive the images the next morning (if ordered on Saturday, then you will receive on Monday), between 5:00am-8:00am.

You will receive the images the next morning (if ordered on Saturday, then you will receive on Monday), between 5:00am-8:00am.

The next day you will receive an email confirmation that your images are ready to download. Login to your account and complete the following: Click on the "PAY" button; enter your credit card information; click the MLS and High Resolution buttons to download the images from your manage page.

You may cancel the listing 5 hours prior to your appointment by logging into your account and selecting the cancel button on the My Listings page. Please confirm to delete this order.

You may edit your listing 5 hours prior to your appointment time. Login to your account and click the edit button for the order on the My Listings page. You may now edit your listing for your preferred time and date.

Please call the office at +1 844.883.2483 and our customer service department will inform your photographer of your request.

Please click on the link on how to be prepared: https://fotosold.com/be-prepared

For your protection and privacy, Fotosold doesn't store or save your credit card information.

We accept American Express, Master Card, Visa Card, Discover Card, and Paypal. We don't accept checks.

Please print the invoice which is generated for each listing found on the My Listings page. The invoiceidentifies the listing address, quantity of images, invoice total and date.

After you select the cancel button and confirm to delete, then your appointment is deleted from your account. You do not receive an email.

You will have access to your orders and images for two years from the dateFotosold photographed the home. You will have access to all of your invoices while your account is active.

One 30' pole image is always included in our photo packages. Additional pole images are $15.

Fotosold’s discount rewards program is unique to our real estate industry and Fotosold offers discounts of 5%, 10%, 15% & 20%. As you order your photo appointments from Fotosold, your rewards are automatically applied to your Fotosold account. For example, upon your 11th order, you will shall receive a 5% discount, after your 21st order, you will receive a 10% discount. The discount is automatically applied to all of your appointments until you hit the next discount level. It’s our way of saying thank you for your loyalty and business.

Fotosold's patented PureView® editing technology provides a clear, sharp and realistic image which closely matches what you see with your own eyes.

The MLS has restrictions on placing branded images or links on your listing pages. Therefore, we offer you an unbranded tour that complies with MLSguidelines on branding. The unbranded tour will not have our logo and will not have any information other than property information. The branded tour on the other hand, does have branding on it. You can upload your contact information and even your portrait. The branded virtual tour is for you to use in marketing the listing as well as yourself.

If you are concerned about the appearance of an image, then please contact us immediately. If we determine that the image does not meet FOTOSOLD's standards, then we will replace the image at no additional charge. For example, if you received a blurry image we will send a photographer back to the property to re-shoot the image at no additional charge. We pride ourselves on the quality of our products and encourage all of our clients to immediately contact us if thereare any concerns.

Fotosold incurs fixed expenses associated with scheduling and photographing every home even if the photographer is returning to a home he or she previously photographed. Fotosold is unable to offer a price reduction for returning to the home.

For overcast skies, we can still photograph the home since you will receive the same great result with our complimentary blue sky editing technology. If it's drizzling or quickly passing rain, then the photographer will photograph the interior and by the time the photographer is ready to photograph the exterior, the rain clouds may have passed through the area. If it's all day rain you will be contacted by the office 1 hour before to re-schedule.

If the home is not ready to be photographed when the photographer arrives, the photographer will inform the office. The office will issue an invoice for $75 for an on the spot cancellation charge. The charge is to cover the fixed expenses Fotosold has incurred by scheduling and assigning the photographer to this listing.

If you must cancel the appointment when the photographer arrives, the photographer will inform the office. The office will issue an invoice for $75 for an on the spot cancellation charge. The charge is to cover the fixed expenses Fotosold has incurred by scheduling and assigning the photographer to this listing.

Yes, please confirm that someone has prepared the home for the photographer and that he or she can enter the home via lockbox, home or gate code. We do not have access to Supras. Our photographer will only photograph the quantity of images ordered. Please type any instructions in the user message section of the order or phone the office at +1 844.883.2483

Unless there are torrential downpours, weather conditions usually clear quickly. It is safe to place an order even if the rain is forecasted since the weather conditions may change by the time the photographer arrives.

Yes, login to your account and choose a image of the yard from a completed order. Next, click the additional green grass order and choose the image(s) you would like us to add green grass to.

No, our editing team can only edit images taken by a Fotosold photographer.

Yes, select the images you would like to have staged and select one of the five furniture styles. Once the two step order is processed, we will deliver your virtually staged image(s) the following day.

No, you will need to place one order per property address.

Our editing process does not remove elements in or around the home such as smudges and finger prints, broken glass, paint color, flooring and stains.

NO, the photographers are experienced and expected to produce premium images for each shot taken and will only take the amount you have ordered. You will always receive the same great result you find on our website.